At Keston Florist, we are dedicated to making our online experience accessible and welcoming for everyone. We understand that our community includes individuals with diverse abilities, and we strive to ensure that every Keston customer can browse, select, and order from Keston Florist online with confidence and ease. Our commitment goes beyond legal compliance—it's about inclusivity and excellent customer service at every level.
Keston Florist follows the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These international standards serve as a benchmark for digital accessibility and help us deliver a website that is perceivable, operable, understandable, and robust for all. We regularly review and update our website to remain aligned with these standards and to respond to evolving best practices in accessible web design.
Our website is built to work seamlessly with modern screen readers and assistive technologies. We use semantic HTML to organise content logically, ensuring that headings, lists, and buttons are easy to interpret and navigate. Alternative text is provided for images, and meaningful labels are assigned to all interactive elements, making it straightforward for customers who rely on audio descriptions or braille display devices to shop and order floral arrangements from Keston Florist online.
Keston Florist values clarity and readability for everyone. Our website utilises high contrast design principles, allowing text and interactive elements to stand out against background colours. Font sizes can be adjusted where possible to accommodate individual visual preferences. Clear language and well-spaced layouts help ensure that our content is easily accessible to those with visual impairments or cognitive differences, removing barriers to a smooth ordering experience.
We continuously test our site using a variety of devices and assistive technologies. Our team collaborates with accessibility specialists to identify and resolve any potential barriers. We also welcome input from the Keston community and customers, as real-world feedback is invaluable in guiding our ongoing accessibility enhancements.
Keston Florist is committed to addressing any accessibility issues as swiftly as possible. If you encounter challenges using our website, have specific accessibility needs, or wish to suggest improvements, we encourage you to contact our team. We are here to help you complete your flower order or access any information you require, and your feedback helps us serve our whole community better.
Accessibility is at the heart of our mission to serve the Keston community. By prioritising WCAG 2.1 AA compliance, optimising for screen readers, maintaining high contrast designs, and remaining responsive to feedback, we aim to ensure that all Keston customers can enjoy a seamless online ordering experience with Keston Florist. Thank you for choosing us and allowing us to be a part of your special occasions and everyday moments.
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