At Keston Florist, we care about providing our customers with an enjoyable, intuitive, and secure shopping experience. To help us achieve this, our website uses "cookies." These small files are stored on your device when you visit us online, and they play a vital role in how our website operates and how we can enhance your ordering journey with us. This Cookie Policy explains what cookies are, the different types we use, and how you can control or manage your preferences.
Cookies are small text files that websites place on your computer, smartphone, or other device when you access them. These files store information about your browsing activity, device, and preferences. Some cookies are only present for the duration of your visit (session cookies), while others remain for future visits (persistent cookies). Cookies do not damage your device or access personal information without your consent; rather, they help us understand how you use our services and allow us to tailor our site to your needs as a valued Keston Florist customer.
To provide the best possible experience ordering flowers online from Keston Florist, we use different categories of cookies on our website. Each has a specific and important role:
Essential cookies are necessary for the technical functioning of our website. They enable you to navigate, use shopping features such as adding items to your basket, and securely complete your purchase. Without these cookies, aspects of our online florist shop would not operate correctly, possibly preventing you from placing an order or accessing secure areas.
Analytics cookies collect data about how visitors interact with our website. They help us understand which pages are popular, how customers move through the site, and where we can make improvements. The data from these cookies is anonymized and used to enhance overall site performance, ultimately ensuring your flower shopping experience with Keston Florist is seamless and enjoyable.
Marketing cookies help us deliver relevant promotions, offers, and adverts, either on our website or elsewhere online. These cookies remember your visit and may be used to build a profile of your interests, so we can offer you products and services likely to be most appealing to you, such as seasonal bouquets or special events. These cookies may be set by Keston Florist or our trusted third-party advertising partners.
Your privacy is important to us, and you are in control of your cookie preferences while shopping at Keston Florist online. You may adjust your browser settings to block or alert you about cookies. Most browsers allow you to refuse or delete cookies, either for a specific website or for all sites you visit. Please remember that blocking some cookies, particularly essential cookies, can affect the operation of our online store and your ability to make purchases or access specific features.
If you wish to modify your cookie settings at any time, consult your browser’s help section for guidance on updating your preferences. Clearing cookies may remove your saved settings, such as items in your shopping basket or remembering your login for future visits, so you may need to enter information again for the best experience.
Using cookies allows us to remember your actions and preferences, such as your chosen delivery date, recurring addresses, or products you’ve viewed. This helps streamline the ordering process, deliver personalised recommendations, and ensure that every floral arrangement you choose is handled smoothly. Continuous improvement through analytics and tailored offers through marketing cookies mean we’re always working to provide an even better shopping experience for every occasion.
Keston Florist may update this Cookie Policy from time to time, reflecting changes in technology, legal regulations, or our service offerings. We encourage you to review this policy on occasion to stay informed about how we use cookies and protect your experience as our customer.
Thank you for shopping with Keston Florist and for trusting us to deliver beautiful flowers, supported by a secure and customer-friendly online environment.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
